We want you to feel confident buying from us, that’s why we offer a 7-day, exchange policy. If the product ordered is the wrong size you have 7 days to send back unworn merchandise, with all tags still attached for a exchange. All exchanges are subject to quality Approval.
If you need to return your waist trainer, You will need to purchase our MSW Love It Guarantee. EXCHANGE SHIPPING IS $10 + A $5 RESTOCKING FEE. *$15* After you place an exchange order please follow the return instructions. Make sure to email us your return tracking number to expedite the exchange process.
NO REFUNDS OR EXCHANGES ON CLEARANCE ITEMS.
Sale Items (if applicable):
Only regular priced items may be refunded, unfortunately sale and clearance items cannot be refunded.
WE DO SUGGEST TO TRY THE PRODUCT OVER CLOTHING TO INSURE IT IS THE CORRECT SIZE.
To qualify for exchange, items must be received in our warehouse within 7 days after received. USPS confirms delivery via the package tracking number. To qualify for an exchange the following conditions must be met: Prior to mailing the product to be exchange back our company you must purchase the "Product Exchange" option. This will cover the shipping fee to ship your new item to the shipping address on file and also the restocking fee. You will also have the option to select the size that is needed.
Exchanges can be a hassle But We here to cater to you and make your selection less stressful.
For health reasons and hygiene concerns we ask that you wear a shirt when trying on waist cincher garment.
- NO INTERNATIONAL EXCHANGES
- FREE GIFTS AND PROMOTIONAL ITEMS CANNOT BE EXCHANGED
ALL SALES ARE FINAL ON ALL SHAPE WEAR, GELS, CREAMS, BUTT LIFTERS, POST SURGICAL GARMENTS, GIRDLES (NO EXCHANGES) NO EXCEPTIONS!!
Exchanges can take up to 3-5 business days to process and 7-10 for Shipping.
Please Provide a CORRECT ADDRESS, We are not Responsible addresses that are Typed in Wrong as we only will ship the address that you provide us- Make sure to email us your return tracking number to expedite the exchange process.Thanks!
THESE ARE INTIMATE GARMENTS - DUE TO THE HYGIENIC NATURE OF THESE PRODUCTS AND THE UNITED STATES HEALTH REGULATIONS, WE CANNOT ACCEPT RETURNS OR MAKE EXCHANGES ( On any Washable, Reusable or Absorbent Incontinence products ) AFTER THE ORIGINAL PACKAGE HAS BEEN OPEN & WORN. THAT IS HOW WE KEEP ALL ITEMS BRAND NEW AND UNTOUCHED.
PLEASE CHOOSE YOUR SIZES CAREFULLY BY USING OUR SIZE CHARTS FOR EACH OF OUR BRANDS.
THERE ARE NO REFUNDS OR EXCHANGES ON UNDERGARMENTS DUE TO HEALTH AND HYGIENE REASONS. If you return these items on your own, you will not be refunded. We cannot accept them. If you need to return other items, you must email within 72 hours of receiving the item to arrange return. The customer is responsible for return shipping. Your purchase will be refunded less the shipping charge. To exchange and item, Sales receipt is required upon return to receive credit or exchange.
WE DO NOT OFFER Regular REFUNDS. (A Refund may be Issued for out of stock items or Store credit Only)
***ALL PURCHASES ARE NON-REFUNDABLE. ALL SALES ARE FINAL!!!